Due to the fact that Leviticus Jewelry is made at the time of purchase, we do not offer returns or cancellations on orders. However, we happily offer exchanges or store credit for non custom items (items in the "Ready To Ship" section of the shop) shipped back within 14 days from receipt of receiving on your item. Custom items are considered anything other than items that are available in the "Ready To Ship" section of the shop. The customer will be responsible for the cost of shipping on returns. Only pieces that are unworn and in the same condition in which they were received are eligible for exchange/credit. Please first notify us at if you wish to send your item back so that we know to keep our eye out for your item's return. All items must be returned in their original jewelry boxes to prevent damage. All sales are final on custom items. Some exclusions apply, please refer to Final Sale for exclusions.